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- Nomino Virtual Assistant™ is an interactive system built on a question/answer base created from your company's own data.
- Nomino Virtual Assistant™ can generate one or more types of answers: short text answers, which may contain hyperlinks, push a related web site or give a suggestion of associated answers.
- The answer can be linked to a Word or PDF document, a multimedia animation, an image or an e-mail form.
- The Statistics Module generates a list of the questions clients have asked as well as the answers given by the Assistant.
- Nomino Virtual Assistant™ is available in English, Spanish and French.
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INTEGRATED MANAGEMENT TOOL
Construction and management of the question and answer base:
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Intuitive tool based on the concept of a question/answer sheet. |
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Local thesaurus of synonyms prevents repetitive data entry. |
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Integrated simulation tool with employing coefficient computations. |
Can be used to:
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Create, index, transfer and delete the question/answer cards and their links. |
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Easily integrate hyperlinks to your site and to the Web and to create intelligent links between different records. |
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Verify the validity of all internet links with an integrated URL verification module. |
PERFORMANCE AND UPDATE TOOL
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Enables you to view statistics for different time periods on the number of:
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Visits |
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Direct or indirect answers provided |
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Questions per visit |
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Unanswered questions |
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Different visitors |
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Lets you view each question asked, giving you a better understanding of your customers' needs and their behaviour on the site. |
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Web application with controlled access. |
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